Job Description

Join Our Team as a Front Desk Associate - All Shifts - Part Time/Full Time

We are looking for a dedicated and customer-oriented individual to join our team as a Front Desk Associate at the BW Plus Kelly Inn in St. Cloud, MN. As a Front Desk Associate, you will be the first point of contact for our guests and responsible for providing exceptional service and creating a positive experience for all who walk through our doors.

Key Responsibilities:

• Welcome guests in a friendly and professional manner
• Check guests in and out efficiently and accurately
• Assist guests with inquiries and provide information about hotel services and amenities
• Handle guest requests and concerns in a timely and effective manner
• Process payments and maintain accurate records

Qualifications:

• Previous customer service experience is preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills
• Knowledge of hotel operations and reservation systems is a plus

About Us

Located in the heart of St. Cloud, MN, the BW Plus Kelly Inn offers comfortable accommodations, modern amenities, and exceptional service to all of our guests. Whether traveling for business or leisure, our hotel provides a relaxing and convenient home away from home. Our team is dedicated to ensuring that every guest has a memorable stay and we take pride in delivering the highest level of hospitality.